Pharmacy Advantage RX

800-456-2112

Your Partner in Care

Your Partner in Care

Identify sources to lower cost

Introduction to all our resources and services

There at Every Step

There at Every Step

Clinical pharmacists are available 24/7

Free home delivery and automatic refill service

Simplify the Process

Simplify the Process

Direct communication with providers

Handling of insurance medication approval

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Our Approach to Managing Medications

We assist in insurance coverage, research financial assistance, partner with your provider, offer automatic refills, and bilingual support throughout your entire course of treatment.

Quality of Care Services


24/7 Live Support

We accept most insurance plans, including Medicare Part B, Part D, Commercial Insurance, Medicaid, and manufacturer-supported patient assistance programs.

We offer condition-specific education, including medication instruction videos and injection training. Our experienced pharmacists are available for urgent needs, 24 hours a day, 7 days a week. You can expect personalized care and ongoing support through phone calls designed to help you understand your condition, manage your treatment, and live your best possible life.

96% Patients Answered

“Extremely Satisfied”

12 Seconds

Average time to answer your call

100+

Specialty Conditions

1.9 days

Average speed to therapy

How It Works

  • We receive your prescription

  • Our team works with your insurance and doctor

  • We research sources to lower your costs

  • Our team introduces you to our services & resources

  • Our patients receive free delivery for all medications

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Check out the articles, recipes, scheduled events, and classes to motivate and inspire the best in you. A wide variety of in-person and virtual health related topics to help you live your happiest, healthiest life.

Frequently Asked Questions

Quickly find answers to
frequent questions or
concerns.

Get the mobile app

Easily manage your medications, request refills, track your delivery, and more, all from our free mobile app.

Health & Wellness Resources

Check out the articles, recipes, scheduled events, and classes to motivate and inspire the best in you. 

Hear From Our Patients

Non-Specialty Medication

What is a Non-Specialty Medication?

Non-specialty medications treat common conditions such as diabetes, hypertension (high blood pressure), and high cholesterol. Your Primary Care Physician (PCP) is the one who most often prescribes these medications.

Your doctor can send your prescription directly to Pharmacy Advantage electronically or by fax. If you would like to transfer your prescription from a different pharmacy to Pharmacy Advantage call (800)-456-2112 (Relay users dial 711) and a Pharmacy team member will coordinate the transfer.

Most prescriptions can be filled through Pharmacy Advantage, however, in some cases your health insurance plan may require you to use a preferred pharmacy. If your insurance mandates your prescription to another pharmacy, a Pharmacy Advantage representative will transfer your prescription to the appropriate pharmacy and contact you with the transfer details.

Prior Authorizations

Select non-specialty medications may require a prior authorization from the health plan before a medication receives approval and is shipped to the patient. The prior authorization may require additional information that includes a patient’s medical and medication history, required tests, or lab results. This is to make sure the medication prescribed is the best choice for the patient’s diagnosis and medical condition.

Medication Delivery and Storage

Your medication(s) will be delivered directly to you through USPS, FedEx, or a private courier. Please allow 3-5 business days for your medication to ship. Stay ahead of possible delays in your therapy by requesting refills as soon as they are available. Typically, this is after three-quarters of a medication is used, or after 68 days of a 90-day supply or 22 days of a 30-day supply.

Patients may receive specific medications in temperature-controlled packaging to ensure the safety and stability of the medication. If medication requires shipping in a temperature-controlled environment, patients should bring medications inside as soon as possible from outdoor elements (extreme heat or freezing temperature) and follow medication storage instructions enclosed with the medication packaging.

How to Take my Medications

Depending on the medication, dosing may be orally (by mouth), a self-injectable (with or without an auto-injector, or your healthcare provider may need to administer the injectable.

Specialty Medication

What is a Specialty Medication?

Specialty medications treat complex, chronic conditions such as cancer, rheumatoid arthritis, multiple sclerosis, epilepsy, ulcerative colitis, Crohn’s disease, and auto-immune diseases.

From the time a healthcare provider prescribes a specialty medication to when the patient receives the medication can seem untimely or different compared to traditional medications.

Prior Authorizations

Healthcare providers prescribe specialty medications for chronic and complex medical conditions that may require a prior authorization from the health plan before a medication receives approval and is shipped to the patient. The prior authorization may require additional information that includes a patient’s medical and medication history, required tests, or lab results. This is to make sure the medication prescribed is the best choice for the patient’s diagnosis and medical condition.

Special Considerations for Specialty Medications

Specialty medications may have specific storage, monitoring, and dispensing requirements and for this reason may not be available at retail pharmacies.

Patients may receive specific medications in temperature-controlled packaging to ensure the safety and stability of the medication. If medication requires shipping in a temperature-controlled environment, patients should bring medications inside as soon as possible from outdoor elements (extreme heat or freezing temperature) and follow medication storage instructions enclosed with the medication packaging.

How to Take my Medications

Depending on the medication, dosing may be orally (by mouth), a self-injectable (with or without an auto-injector, or your healthcare provider may need to administer the injectable or infusible medication in the provider office. In addition, specialty medication usually requires additional education beyond traditional medication dispensed at a retail pharmacy.

The healthcare providers nursing staff will provide the patient with instructions and a demonstration on how to use the medication properly. Our clinical pharmacist’s partner with the healthcare provider and provide medication education and instruction, and side effect management to achieve the best possible health outcomes.

Mobile App

Scan the QR code to download the App!

Due to the upcoming Independence Day holiday on Thursday, July 4, the Pharmacy Advantage delivery schedule for “specialty or refrigerated medications only” will be altered.

The last day to receive specialty medications and medications requiring refrigeration including insulin should be ordered by Monday, July 1 for delivery by Wednesday, July 3.

Our normal delivery schedule will resume Monday, July 8 for delivery on Tuesday, July 9.

If you have questions about your medication, please call 800-456-2112, to ensure you have enough medication during the holiday.

Thank you for your patience. Have a safe holiday,
Your Pharmacy Team