Pharmacy Advantage

Pharmacy Advantage

Customer Service Hours
Monday - Friday: 7am - 7pm (EST)
Saturday: 8am - 4pm (EST)
Closed: Sunday & National Holidays
Phone: (800) 456-2112
After hours on–call services available

URAC Accredited

Patient Customer Service
Phone: (800) 456 - 2112
Press "0" Customer Service Representative
Press "2" Refills
Press "4" Billing Representative
Press "5" Clinical Prior Authorizations
Fax: (248) 386 - 5335

Physician Customer Service
Phone: (800) 456 - 2112 ; Press "1"
Clinical Fax: (888) 400 - 0109

Customer Service Hours
Monday - Friday: 7am - 7pm (EST)
Saturday: 8am - 4pm (EST)
Closed: Sunday & National Holidays

Pharmacy Advantage Corporate HQ
735 John R Road, Suite 150
Troy, MI 48083

Expected Response Time
A customer support representative will contact you within 2-3 business days.
For an immediate response please call customer service.

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A customer support representative will contact you within 2-3 business days.

If you have an urgent issue, please contact the pharmacy directly.

Privacy Notice: Your personal information will never be sold or shared.